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A landlord discussing a document with a tenant in a doorway, as two young girls watch.

The Landlord’s Dilemma: Balancing Kindness and Confrontation

Managing rental properties offers fulfilling moments, particularly with responsible tenants who adhere to lease terms, pay promptly, and treat your property with care. However, challenges arise when tenants breach lease agreements. Navigating conflicts and confrontations can be daunting, especially if you prefer to maintain an amicable landlord-tenant relationship. Discover effective strategies for dealing with tenants and resolving issues to ensure a harmonious rental experience.

At Found Spaces Property Management Inc, we understand that landlords have a heart and want to help their tenants while also protecting their investments. That’s why we want to share some recommendations for dealing with conflict in a way that is legal, attentive, firm, compassionate, and communicative.

Dealing With Tenants

First, make sure that you have a thorough and comprehensive lease that explicitly details responsibilities and expectations. This will protect both you and your tenant and leave nothing open to interpretation.

Second, be attentive to what’s going on at your property without infringing on your tenant’s right to privacy. You can do this by driving by the property occasionally, scheduling regular inspections, and listening to reports from neighbors, vendors, and your community.

Third, be firm in enforcing the terms of your lease. Tenants may try to manipulate you with “valid” reasons for lease violations, but if you don’t enforce the lease, it becomes irrelevant. Give your tenant opportunities to make things right, but follow through if they don’t.

A woman handing a house key to a man, symbolizing dealing with tenants.

Fourth, be compassionate in your approach to conflict. Confrontation involves holding someone accountable for their behavior, but that doesn’t mean you have to be heartless. Address issues right away to maintain a healthy landlord-tenant relationship.

Finally, be communicative with your tenant. Talk to them about your expectations and remind them of their responsibilities as stated in the lease. Send them written notice of violations to remind them of the consequences.

Asian couple moving into a new home, dealing with tenants, holding boxes and plants.

If you feel like you’re making mistakes with managing your rental property, don’t hesitate to reach out to us at Found Spaces Property Management Inc. Our team of experts can help you deal with conflict professionally and ensure that your tenants don’t take advantage of your kind heart. With our help, you can manage your rental property with confidence and peace of mind.

Kate Mackay,
Found Spaces Property Management Founder
Finding Good Homes, Making Them Profitable

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