About Found Spaces
Hamilton Property Management Team
About Our Company
Tired of Property Managers Who Don’t Deliver?
Found Spaces Property Management Inc. is a residential property management company headquartered at 472 Beach Road in Hamilton, Ontario. Founded in 2017 by Kate Mackay, the company manages over 650 rental units across Hamilton, Burlington, Kitchener, St. Catharines, and Halifax, providing landlords with tenant placement, rent collection, maintenance coordination, and full compliance with Ontario’s Landlord and Tenant Board.
Our Core Values
Excellence
Commitment
It’s about being deeply invested in the success and well-being of each other. We stand firm in our promises and exceed the needs of those we serve.
Empathy
We believe in understanding and sharing the feelings of our landlords, tenants, team members, and community. It’s about listening intently, acknowledging different perspectives, and responding with compassion and thoughtfulness.
Creating Thriving Futures
To create a positive cycle of growth and satisfaction for all stakeholders
- For landlords, it signifies our dedication to optimizing their property investments for long-term success and profitability.
- For employees, this means nurturing a growth-filled workplace that supports their personal and professional development.
- For tenants, it embodies our commitment to enhancing their quality of life and guiding them towards informed and responsible financial decisions.
Our Story
Found Spaces was founded in 2017 by Kate Mackay, a real estate investor who experienced firsthand the challenges of finding reliable property management. What started as a solution for her own rental properties grew into a full-service property management company now managing over 650 units across Hamilton, Burlington, Kitchener, St. Catharines, and Halifax.
Our growth comes from a commitment to continuous improvement. We invest in technology and systems that make property management more efficient — for our team, our landlords, and our tenants. Every process, from tenant screening to maintenance coordination, is designed to reduce friction and protect your investment.
Through our sister company, Found Spaces Realty Group, we offer landlords an end-to-end experience: from purchasing an investment property, to managing it profitably, to optimizing it for a successful exit. Whether you’re buying your first rental or expanding a portfolio, we guide you through every stage.
Our team shares a commitment to our mission, vision, and values. We believe strong culture drives strong service — and that’s why landlords and tenants both experience the difference when they work with Found Spaces.
Our Leadership Team
Kate Mackay
Founder & CEO
Sandy Mackay
Business Development
Ana Marin
Integrator/Director of Operations
Emma Collins
Accounting
Robert Hansen
Property Management
Michelle Ardiles
Leasing Coordinator
Our Clients No Longer Struggle with
- Missed Payments
- Unexpected Expenses
- Stress & Frustrations
Areas we service
Greater Hamilton, Hamilton Mountain, Burlington, Ancaster, Dundas, St. Catharines, Kitchener, Guelph, Cambridge, and Brantford
Why Choose Us?
If your property manager is causing more stress than solutions… it’s time for a change.
More About Found Spaces Property Management Company
Found Spaces Property Management Inc. is a residential property management company headquartered in Hamilton, Ontario, serving landlords across Southern Ontario and Halifax. Founded by Kate Mackay, the company manages rental properties from tenant placement through ongoing maintenance, financial reporting, and legal compliance with the Ontario Landlord and Tenant Board.
What sets Found Spaces apart is the Money Machine program — a tenant financial literacy initiative that helps renters build credit through on-time rent payments, improve their financial habits, and work toward homeownership. The result: educated tenants who pay on time and stay longer.
The Money Machine Difference
The Money Machine program offers tenants free financial literacy courses, credit-building through reported on-time rent payments, and a clear roadmap toward homeownership. Tenants learn budgeting basics, how to improve their credit score, and the steps to qualify for a mortgage.
For landlords, this means tenants who understand their lease obligations, pay rent consistently, and treat the property with respect. Educated tenants are less likely to miss payments, more likely to communicate issues early, and tend to stay longer — reducing turnover and vacancy costs.
How We Support Landlords
Found Spaces handles every aspect of property management so you can focus on growing your portfolio. Our services include comprehensive tenant screening with credit, employment, and reference checks; rent collection with direct deposit to your account; 24/7 maintenance coordination with vetted local contractors; and full compliance with Ontario’s Landlord and Tenant Board requirements — including N4 notices, LTB applications, and tribunal representation when needed.
You’ll receive monthly financial statements and direct access to your property manager through our online portal. When issues arise — whether it’s a late payment, a maintenance emergency, or a difficult tenant situation — we handle it, keep you informed, and protect your investment.
Empowering Landlords
Owning rental property in Ontario comes with real challenges — changing LTB regulations, rising maintenance costs, and the risk of problem tenants. Found Spaces takes these burdens off your plate. We stay current on landlord-tenant law, handle compliance paperwork, and represent you at tribunal hearings when necessary.
Our approach is proactive, not reactive. We conduct regular property inspections, address maintenance issues before they become expensive repairs, and keep tenants accountable to their lease terms. You stay informed through monthly statements and direct access to your property manager — without having to chase anyone down.
Why Choose Found Spaces for Property Management?
Found Spaces has earned Diamond Winner status in The Hamilton Spectator Readers’ Choice Awards and been named Best Property Management Company by CommunityVotes Hamilton. But awards don’t tell the full story.
Landlords choose us because we answer the phone, respond to maintenance issues quickly, and handle LTB matters so they don’t have to. We screen tenants thoroughly, collect rent consistently, and communicate clearly — no surprises, no runaround.
Whether you own one rental property or twenty, we manage it like it’s our own. You can learn more about Our Proven Process Here.
Last Updated March 2026.